1. How soon will I get my order/ebook?

Immediately! It’s emailed to you as soon as the order is confirmed.

3. Is the eBook permanent or rental? Can I print it?

It’s permanent. You bought it and You OWN it. Forever. You can print it without any restrictions, download to as many computers as you own, or tablets or phone. Please just don’t share them as that won’t be right.

5. I am having problems downloading the ebook. What to do?

Please email or message us. If you can, describe the problem in as much detail as possible.

7. Do you sell solution manuals, test banks, and other instructor resources as well?

Yup! Even if we have not listed it, we do sell solution manuals, test banks and instructor manuals at the cheapest rates of almost every book (esp if it’s from Pearson, Cengage or Mcgraw-Hill).

2. I did not receive an email after the order, what do I do?

Sometimes the email goes to the SPAM folder, please do check that as well. If you don’t keep SPAM emails or can’t find ours, then please message/email us as along with your order number or the email you used for the order, and we’ll resend you the link within 24 hours.

4. Do you sell/give access codes as well?

No, none of our products included ANY access codes/web access, etc.

6. I bought an ePub, but I also want a PDF. Can you convert it?

Yes, Sure! Tell us your order number or email you used for the order and we’ll convert it for free.

8. Are you even legitimate? Are my details safe? Do you offer refunds?

Yes. You can check our reviews on FB, Trustpilot, etc. Plus, by the time of this F.A.Q (June 2019), we have served more than 3500 happy students in over 2 years. Also, we never share or misuse your data. We also don’t store any payment information (as that is processed by Stripe or PayPal). We do use Google Analytics so they what you are doing. However, they tell us it’s anonymized. Yes 🙂 We have a nice refund policy. If it’s a genuine mistake or problem (emphasis on genuine please), we will refund you!